Shipping & Delivery

Delivery

At Eye Protect we only deliver products within Australia. We use Australia Post for our shipping and delivery services. We aim to process and dispatch orders within 48 hours of payment confirmation. Delivery times after dispatch will depend on the shipping option selected at checkout. We offer Regular, Registered and Express Post.

Cost

For all orders over $150.00 standard delivery using Regular Post is FREE. Should you desire, the shipping option can be upgraded to Registered or Express Post. For all orders under $150.00, we do not profit from delivery charges and therefore charge for the cost of delivery as determined by Australia Post. A delivery calculator is available on the Checkout page to determine the appropriate delivery costs to your location. Delivery is calculated on the size, weight and destination of the package.

Expected delivery times are:

Once your order is posted and you have received an email from Eye Protect confirming your order has been dispatched, the following are expected delivery times.

Delivery Type                      Delivery Time

Regular Post                          2 - 8 Business Days*

Express Post                          Next Business Day*

*PLEASE NOTE: These are expected delivery times only and are not guaranteed as the time for delivery is dependent on Australia Post.

Order Tracking

Once your order has been dispatched from our warehouse, you will receive an e-mail confirming you order has been shipped as well as your individual tracking number. Order confirmation will be sent for all purchases however a tracking number will only be provided to customers who have selected Registered or Express Post.

Prescription Lenses

Due to the nature of the manufacturing process and quality control for orders with prescription lenses, extra time is required for completion. Please allow for an additional 2-14 days to process and fit lenses to your frame.